SullysKrooz Terms of Service

  1. Please read these terms carefully.

These terms and any supplemental terms posted on SullysKrooz.com govern your use of SullysKrooz (collectively, the “Agreement” or “Terms” or “Terms of Service”. SullysKrooz is provided by SullysKrooz LLC and its affiliates (collectively, “we” or “us”). IN THIS AGREEMENT, YOU ARE CONSENTING TO THE TERMS OF SERVICE, OUR PRIVACY POLICY. YOU AGREE TO RECEIVE NOTICES AND TERMS ELECTRONICALLY, AND YOU AGREE TO RESOLVE ANY DISPUTES WITH US IN NEW YORK. Do not subscribe if you do not agree to these terms. In this Agreement, we use the term we use the term “you” to mean you and any individual or entity that uses, signs up or subscribes to SullysKrooz.

1.1 We may modify this Agreement.

We may modify this Agreement at any time. You agree to review this Agreement periodically so that you will be apprised of any changes and to check for any notices we may provide regarding updates to the Agreement. We post the latest version of this Agreement located at If you continue to use SullysKrooz after we post or notify you about changes to the Agreement, you signify your acceptance of the new terms. If you disagree with any changes to the terms, you must discontinue your subscription to SullysKrooz before the changes take effect.

 

  1. About the Subscription.

SullysKrooz provides an online Subscription-based Membership that is made up of like-minded people, who want to access the most up to date tips, news, time-sensitive information, training, help, technical support, and education to master the digital streaming revolution. Other information, products, features, tools, materials, or other services (including third party branded services) may also be offered from time to time by SullysKrooz through a 3rd party vendors (defined below) are referred to collectively as the “Services.” Use of our Technical Support is subject to compliance with these Terms, which incorporate by reference our Privacy Policy available at SullysKrooz.com (“Privacy”). Therefore, by accessing or using any of the Services through any Access Point (including by visiting the SullysKrooz website, corresponding by phone, video conferencing, apps, in person or by contacting via email, text or any other means), you accept and agree to these Terms.

 

  1. Access and Use of the Services

3.1 Age Limitations.

The Services are not intended to be used by children. If you are under the age of 18, you are not permitted to register with SullysKrooz or provide your personal information to SullysKrooz. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our databases.

3.2 Ownership.

You agree that SullysKrooz retains all rights to the Services. You further agree that the benefits you have access to and use as part of the Services is owned or controlled by SullysKrooz.

3.3 Your Responsibilities.

In order for us to keep the Services viable and available for everyone to use, we all have to follow the same rules of the road. You and other users must use the Services for lawful, non-commercial, and appropriate purposes only. Your commitment to this principle is critical.

3.4 No Spam/Unsolicited Communications.

We know how annoying it can be to receive unwanted email or instant messages from people you do not know. Therefore, you may not use the Services to harvest information about users for the purpose of sending, or to facilitate or encourage the sending of, unsolicited bulk or other communications. You understand that we may employ technical measures to prevent spam or unsolicited bulk or other communications from entering, utilizing, or remaining within our computer or communications networks. If you Post (as defined below in Section 7) or otherwise send spam, advertising, or other unsolicited communications of any kind through the Services, you acknowledge that you will have caused substantial harm to SullysKrooz and that the amount of such harm would be extremely difficult to measure.

3.5 Modification/Suspension/Discontinuation.

We may make changes to the Membership from time to time and SullysKrooz reserves the right to replace or remove any Benefits available to you through the Subscription. We hope not to, but we may change, suspend, or discontinue – temporarily or permanently – some or all of the Services, with respect to any or all users, at any time without notice. In our continued assessment of the Services, we may from time to time, with respect to any or all of our users, experiment with or otherwise offer certain features or other elements of the Services, including promotional features, user interfaces, pricing, and advertisements. You acknowledge that SullysKrooz may do so in SullysKrooz’s sole discretion at any time without notice. You also agree that SullysKrooz will not be liable to you for any modification, suspension, or discontinuance of the Services, although if you are a SullysKrooz subscriber and SullysKrooz suspends or discontinues your subscription to the Services, SullysKrooz may, in its sole discretion, provide you with a credit, refund, discount or other form of consideration (for example, we may credit additional days of service to your account) in accordance with Section 4 below. However, if SullysKrooz terminates your account or suspends or discontinues your access to Services due to your violation of these Terms, then you will not be eligible for any such credit, refund, discount or other consideration.

3.6 Customer Service.

If we can be of help to you, please do not hesitate to contact our Customer Support by visiting our Help Center. It would be our pleasure to serve you. We aim to deliver first-class support and customer service, but in the unlikely event that a customer service representative provides information that is inconsistent with these Terms, please be aware that these Terms will control. Customer Service can also be reached at support[at]SullysKrooz.com

 

4.Subscriptions and Billing

4.1 Subscriptions.

While we may offer advice and benefits from time to time for free, we charge a monthly Subscription fee for our Membership. The subscription-based membership may include different offerings and features, with different benefits, conditions, levels of service or support and limitations. You can find the specific details regarding your subscription at any time by logging in on the SullysKrooz website and viewing your account details. Because the Services are offered in multiple time zones, for consistency, a “day” for purposes of these Terms begins at 12:00 a.m. Central Time and ends at 11:59 p.m. Central Time of that same calendar day.

4.2 Billing.

By providing a credit card or other payment method accepted by SullysKrooz or our affiliate (“Payment Method”) for your subscription, you are expressly agreeing that we are authorized to charge you a periodic subscription fee on a recurring basis corresponding to the term of your subscription, any other fees for additional services you may purchase, and any applicable taxes in connection with your use of your subscription to the Payment Method. If you want to use a different Payment Method than the one you signed up to use during registration, or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information by logging in on the SullysKrooz website and viewing your account details. When you provide a Payment Method to access a subscription, including in connection with a free trial offer, our system will attempt to verify the information you entered. We do this by processing an authorization hold, which is a standard practice. We do not charge you in connection with this authorization hold. If your Payment Method expires and you do not edit your Payment Method information or cancel your account, you authorize us to continue billing, and you will remain responsible for any uncollected amounts. As used in these Terms, “billing” shall indicate either a charge or debit, as applicable, against your Payment Method. The subscription fee will be billed at the beginning of your subscription and on each periodic renewal date thereafter unless and until you cancel your subscription, or the account or service is otherwise suspended or discontinued pursuant to these Terms. To see the commencement date for your next renewal period, log in on the SullysKrooz website and view your account details. We automatically bill your Payment Method on the calendar day corresponding to commencement of your subscription. For subscribers billing will commence upon subscribing and the interval of time between each payment due date shall correspond to the term of your subscription and be referred to herein as a “Billing Period.” In the event your subscription began on a day not contained in a given month, we bill your Payment Method on the last day of such month. You acknowledge that the timing of when you are billed and the amount billed each Billing Period may vary, including for example due to other promotional offers, coupons, gift card redemptions, credits applied, changes in your subscription, changes in your Payment Method, and changes in applicable taxes, and you authorize us to charge your Payment Method for the corresponding amounts. If we offer you a promotion (e.g., a promotional price) for your subscription, the specific terms of the promotion will be disclosed during your sign-up or in other materials provided to you describing the particular promotion. In the case of promotional pricing, after your promotion ends, we will begin billing your Payment Method for your subscription at the regular price after your promotion ends unless you cancel prior to the end of your promotion or unless otherwise disclosed in communications made available to you. SullysKrooz reserves the right to change the terms of your subscription, including price, from time to time, effective as of the beginning of your next Billing Period following the date of the change. If SullysKrooz changes the subscription fee or other charges for your subscription, we will give you advance notice of these changes. However, we will not be able to notify you of changes in any applicable taxes. Very rarely, if there are special circumstances where SullysKrooz determines it is appropriate (e.g., your access to the Services is unavailable for days due to technical difficulties), we may provide credits to affected subscribers. The amount and form of such credits, and the decision to provide them, are at SullysKrooz’s sole and absolute discretion, and the provision of credits in one instance does not entitle anyone to credits in the future under similar or different circumstances.

4.3 Delivery.

All Login Credentials (Username and password) for website shall be issued instantly upon SullysKrooz receiving confirmation of receipt of payment from the credit card processor. Depending on time of day and new order activity it could take 1-3 hours for digital delivery sent via email to your registered email in your account profile.

4.4 Ongoing Subscription and Cancellation.

Your subscription will continue in effect on a recurring basis corresponding to the term of your subscription unless and until you cancel your subscription, or the account or service is otherwise suspended or discontinued pursuant to these Terms. You must cancel your subscription before your next renewal date in order to avoid the next billing. We will bill the periodic subscription fee plus any applicable taxes to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information). If you cancel your subscription, cancellation will be effective at the end of the current Billing Period – this means that you will have continued use to your membership subscription for the remainder of that period, but you will not receive a refund. You will also forfeit any service or referral credits upon cancellation. You can cancel your subscription by logging into your SullysKrooz account and following the instructions on your account page on the SullysKrooz.

4.5 Unpaid Amounts.

It is important that each subscriber honor the payment obligations to which the subscriber agreed. Accordingly, we reserve the right to retry billing your Payment Method after failed attempts (e.g., if your Payment Method is rejected). We also reserve the right to pursue any amounts you fail to pay in connection with your subscription. You will remain liable for all such amounts and all costs incurred in connection with the collection of these amounts, including, without limitation, bank overdraft fees, collection agency fees, reasonable attorneys’ fees, and arbitration or court costs.

4.6 Refund Policy – 7 Day Money Back Guarantee.

By subscribing to SullysKrooz, you acknowledge and accept this written Refund Policy, also acknowledging and accepting SullysKrooz’s Terms of Service herein.

 

Your Subscription may be canceled at any time by clicking on your profile, going into the billing section and choosing the option to cancel your subscription. Your subscription will cancel, and you will not be charged again. You will continue to enjoy your subscription through the end of your paid subscription period.

 

During your first 7 days of membership, as a first-time subscriber, if you are not completely satisfied with your purchase, subject to the terms of this agreement, and upon request details provided herein, we can provide you with a full refund for the cost of your subscription.

The 7-Day Money Back Guarantee applies only to new subscribers only during first 30 days.

Services that have completed first 30 days are not eligible for refund. A new subscriber is determined by both the registered client information and IP address user log details, thus if there is a record of SullysKrooz having been used in the past by either the same company or person, or on the same IP address, then you will not be eligible for refund under SullysKrooz’s 7 Day Money Back Guarantee.

To claim a refund under this SullysKrooz 7-Day Money Back Guarantee,

you must submit a new support ticket in your SullysKrooz Dashboard area within first 7 days of the original purchase date stating why the Service was not to your satisfaction.

 

To Submit Refund Request login to your customer dashboard, go to Support Tab> Trouble Ticket System > New Trouble Ticket > Select Category “Refund Request” > Complete form> Submit Request.

  • 1. Once we receive your request, we will respond to your support ticket to notify you that we have received your request.
  • 2. Refund request will be processed within 48 hours. We will also notify you of the approval of your refund.
  • 3. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

If SullysKrooz offers products and services that are provided by third parties, those products and/or services will be subject to the policies of the third-party provider regardless of whether those products and/or services appear to be provided by us.

 

  1. Accounts and Registration

You are responsible for all use of your membership. By allowing others to access your account or to create profiles within your account, you agree to be responsible for ensuring that they comply with these Terms and you agree to be responsible for their activity using the membership. All registration information you submit must be accurate and updated. Please keep your password confidential. Because you are responsible for all use of your account, including unauthorized use by any third party, please be very careful to guard the security of your password. Please notify us by email using the customer support form available from our Help Center if you suspect any unauthorized use of your account. Please also make sure to notify us if your registration information changes, in case we need to contact you. You may find information on how to delete your SullysKrooz account by logging in on the SullysKrooz website and viewing your account details. Please identify your account and provide a valid reply email address in the event we require additional information to terminate your account. Please note, if you are a subscriber you must first cancel your subscription before you will be able to delete your account. Please see the section “Ongoing Subscription and Cancellation” above for instructions on how to cancel your subscription. We reserve the right to immediately terminate or restrict your account or your use of the Services or access to Benefits at any time, without notice or liability, if SullysKrooz determines in its sole discretion that you have breached these Terms, violated any law, rule, or regulation, engaged in other inappropriate conduct, or for any other business reason. Of course, we would prefer to avoid such termination; therefore, we may use technology to limit activities, such as the number of calls to the SullysKrooz Support services being made or the volume of User Material (as defined below in Section 7) being Posted, and you agree to respect these limitations and not take any steps to circumvent, avoid, or bypass them.

 

6.Collection and Use of Personal Information.

For information about SullysKrooz’s policies and practices regarding the collection and use of your information, please read SullysKrooz’s Privacy Policy. The Privacy Policy is incorporated by reference and made part of these Terms. Thus, by agreeing to these Terms, you agree that your use of your membership are governed by the SullysKrooz Privacy Policy in effect at the time of your use.

 

7.User Reviews, Comments, and Other Material

7.1 Your Posts.

As a subscribing member, you may have an opportunity to publish, transmit, submit, or otherwise post (collectively, “Post”) reviews, comments, or other materials (collectively, “User Material”). In order to keep the membership viable for all of our members, you must adhere to the rules below. Please choose carefully the information that you Post. Please limit yourself to User Material directly relevant to the Services. Moreover, you must not Post User Material that: (i) contains Unsuitable Material (as defined above in Section 3); or (ii) improperly claims the identity of another person. Please note that if you Post User Material on SullysKrooz using a third-party service, such as a social network or email provider, your first and last name or other user ID may appear to the public each time you Post. We advise that you do not, and you should also be careful if you decide to, Post additional personal information, such as your email address, telephone number, or street address. You must be, or have first obtained permission from, the rightful owner of any User Material you Post. By submitting User Material, you represent and warrant that you own the User Material or otherwise have the right to grant SullysKrooz the license provided below. You also represent and warrant that the Posting of your User Material does not violate any right of any party, including privacy rights, publicity rights, and intellectual property rights. In addition, you agree to pay for all royalties, fees, and other payments owed to any party by reason of your Posting User Material. SullysKrooz will remove all User Material if we are properly notified that such User Material infringes on another person’s rights. You acknowledge that SullysKrooz does not guarantee any confidentiality with respect to any User Material. By Posting User Material, you are not forfeiting any ownership rights in such material to SullysKrooz. After Posting your User Material, you continue to retain all of the same ownership rights you had prior to Posting. By Posting your User Material, you grant SullysKrooz a limited license to use, display, reproduce, distribute, modify, delete from, add to, prepare derivative works of, publicly perform, and publish such User Material through the Services and on other platforms and services worldwide, including on or through any Access Point, in perpetuity, in any media formats and any media channels now known or hereinafter created. The license you grant to SullysKrooz is non-exclusive (meaning you are not prohibited by us from licensing your User Material to anyone else in addition to SullysKrooz), fully-paid, royalty-free (meaning that SullysKrooz is not required to pay you for the use of your User Material), and sub licensable (so that SullysKrooz is able to use its affiliates, subcontractors, and other partners, such as internet Benefits delivery networks, to provide the Services). By Posting your User Material, you also hereby grant each user of the Services a non-exclusive, limited license to access your User Material, and to use, display, reproduce, distribute, and perform such User Material as permitted through the functionality of the Services and under these Terms.

7.2 Third Party Posts.

Despite these restrictions, please be aware that some material provided by users may be objectionable, unlawful, inaccurate, or inappropriate. SullysKrooz does not endorse any User Material, and User Material that is Posted does not reflect the opinions or policies of SullysKrooz. We reserve the right, but have no obligation, to monitor User Material and to restrict or remove User Material that we determine, in our sole discretion, is inappropriate or for any other business reason, as permitted by law. In no event does SullysKrooz assume any responsibility or liability whatsoever for any User Material, and you agree to waive any legal or equitable rights or remedies you may have against SullysKrooz with respect to such User Material. You can help us tremendously by notifying us of any inappropriate User Material you find by emailing us (subject line: “Inappropriate User Material”).

 

8.Linked Destinations and Advertising

8.1 Third Party Destinations.

If we provide links or pointers to other websites or destinations, you should not infer or assume that SullysKrooz operates, controls, or is otherwise connected with these other websites or destinations. When you click on a link within the website, we will not warn you that you have left the website and are subject to the terms and conditions (including privacy policies) of another website or destination. In some cases, it may be less obvious than others that you have left the website and reached another website or destination. Please be careful to read the terms of use and privacy policy of any other website or destination before you provide any information or engage in any transactions. These Terms do not govern your use of another website or destination. SullysKrooz is not responsible for the Benefits or practices of any website or destination other than the SullysKrooz website, even if it links to the SullysKrooz website and even if the website or destination is operated by a company affiliated or otherwise connected with SullysKrooz By using the Services, you acknowledge and agree that SullysKrooz is not responsible or liable to you for any Benefits or other materials hosted and served from any website or destination other than the SullysKrooz website.

8.2 Third Party Advertisements and Services.

SullysKrooz takes no responsibility for and does not endorse any third-party advertisements or any third-party material Posted on our, nor do we take any responsibility for the products or services provided by advertisers. Any dealings you have with advertisers while using or accessing your member benefits, including through engaging with interactive advertisements, are between you and the advertiser, and you agree that SullysKrooz is not liable for any loss or claim that you may have against an advertiser. If you provide any confidential or personal information or engage in any transaction through an advertisement, SullysKrooz is not responsible for such information or transaction and we encourage you to read the terms of use and privacy policy of the advertiser or other party collecting such information or engaging in such transaction.

 

9.Trademarks.

SullysKrooz, the SullysKrooz logo, and other SullysKrooz marks, graphics, logos, scripts, and sounds are trademarks of SullysKrooz None of the SullysKrooz trademarks may be copied, downloaded, or otherwise exploited.

 

10.Unsolicited Submissions.

It is SullysKrooz’s policy not to accept unsolicited submissions, including scripts, articles, fan fiction, drawings, information, suggestions, ideas, or concepts. SullysKrooz’s policy is to delete any such submission without reading it. Therefore, any similarity between an unsolicited submission and any elements in any SullysKrooz creative work, advertisements, graphics, or concept, would be purely coincidental.

 

11.Disclaimer of Warranties, Limitation of Liability and Indemnity

WHILE WE DO OUR BEST TO PROVIDE THE BEST MEMBER USER EXPERIENCE, TIPS, INFORMATION, SUPPORT, ASSISTANCE YOU AGREE THAT USE OF OUR SUBSCRIPTION BASED MEMBERSHIP IS AT YOUR OWN RISK. THE MEMBERSHIP SERVICES, INCLUDING THE SULLYSKROOZ SITE, THE BENEFITS, THE BENEFITS, USER MATERIAL, AND ANY OTHER TRIANING AND EDUCATIONAL MATERIALS CONTAINED ON OR PROVIDED THROUGH ANY ACCESS POINT, ARE PROVIDED “AS IS” AND, TO THE FULLEST EXTENT PERMITTED BY LAW, ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, SULLYSKROOZ DOES NOT MAKE ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, COMPLETENESS, AVAILABILITY, SECURITY, COMPATIBILITY OR NONINFRINGEMENT; OR THAT THE SERVICES WILL BE UNINTERRUPTED, FREE OF VIRUSES AND OTHER HARMFUL COMPONENTS, ACCURATE, ERROR FREE, OR RELIABLE. IN NO EVENT SHALL SULLYSKROOZ OR ITS AFFILIATES, SUCCESSORS, AND ASSIGNS, AND EACH OF THEIR RESPECTIVE INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS COLLECTIVELY, THE “SULLYSKROOZ PARTIES”), BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING LOSS OF PROFITS, ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE SERVICES (INCLUDING ANY INFORMATION, PRODUCTS, OR SERVICES ADVERTISED IN, OBTAINED ON, OR PROVIDED THROUGH ANY ACCESS POINT), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHER THEORY, EVEN IF THE SULLYSKROOZ PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU TO US, IF ANY, FOR ACCESSING OR PARTICIPATING IN ANY ACTIVITY RELATED TO USE OF THE MEMEBRSHIP OR $50 (WHICHEVER IS LESS).YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS THE SULLYSKROOZ PARTIES FROM AND AGAINST ANY AND ALL LIABILITIES, CLAIMS, DAMAGES, EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES AND COSTS), AND OTHER LOSSES ARISING OUT OF OR IN ANY WAY RELATED TO YOUR BREACH OR ALLEGED BREACH OF THESE TERMS OR YOUR USE OF THE SERVICES (INCLUDING YOUR USE OF THE BENEFITS). SULLYSKROOZ RESERVES THE RIGHT, AT OUR OWN EXPENSE, TO EMPLOY SEPARATE COUNSEL AND ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU.

 

  1. Notice and Procedure for Claims of Copyright Infringement

We respect the intellectual property of others. If you believe that any Benefits, newsletters, training, educational Benefits, stories, User Material, or other material provided through the Subscription-based Membership website including through a link, infringes your copyright, you should notify SullysKrooz of your infringement claim in accordance with the procedure set forth below. We will process each notice of alleged infringement that SullysKrooz receives and take appropriate action in accordance with applicable intellectual property laws.

 

In accordance with the Digital Millennium Copyright Act of 1998 (the text of which may be found on the U.S. Copyright Office website at http://lcweb.loc.gov/copyright/), SullysKrooz will respond expeditiously to claims of copyright infringement that are reported to SullysKrooz’s designated copyright agent identified below. If you are a copyright owner, or are authorized to act on behalf of an owner of the copyright or of any exclusive right under the copyright, and believe that your work has been copied in a way that constitutes copyright infringement, please report your notice of infringement to SullysKrooz by providing SullysKrooz’s designated copyright agent listed below with the following information:

  • 1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest.
  • 2. A description of the copyrighted work that you claim has been infringed, or if there are multiple works, a representative list of the works. Please note that you will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a file infringes your copyrights.
  • 3. A description of the material that you claim is infringing and information sufficient to establish where it is located on the website, which information should include the complete URL associated with each file, image or video. To delete files from SullysKrooz’s index, SullysKrooz requires an accurate means by which to identify potentially infringing files.
  • 4. Your address, telephone number, and email address;
  • 5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and,
  • 6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

A notification of claimed copyright infringement to be effective, must be in writing sent to us via mail to: SullysKrooz LLC- Attention: Copyright Agent 30 N Gould St Ste 2621, Sheridan, WY 82801; United States. SullysKrooz’s Copyright Agent for notice of claims of copyright infringement can be reached via email: legal[at]SullysKrooz.com

 

SULLYSKROOZ RESERVES THE RIGHT TO REMOVE BENEFITS FROM WEBSITE IN ITS DISCRETION AND TERMINATE THE ACCOUNTS OF SULLYSKROOZ SUBSCRIBERS WHO REPEATEDLY INFRINGE, OR APPEAR TO INFRINGE, THE INTELLECTUAL PROPERTY OR OTHER RIGHTS OF THIRD PARTIES.

 

  1. ARBITRATION OF CLAIMS PLEASE READ THIS CAREFULLY. WE WANT YOU TO KNOW HOW IT AFFECTS YOUR RIGHTS.

If you have an issue with your subscription contact our customer support team through our Help Center. In the event there is an issue that still requires attention, we want to make the resolution process as quick and efficient as possible. We also want to specify now what each of us should expect in order to avoid any confusion later. To that end, you and SullysKrooz agree to first discuss any issue informally for at least 30 days. To do that, please send your full name and contact information, your concern and your proposed solution by mail to us at: SullysKrooz LLC, Attn: Legal Department. 30 N Gould St Ste 2621, Sheridan, WY 82801 United States.

 

If we would like to discuss an issue with you, we will contact you using the email address you provided when you subscribed to SullysKrooz If we do not reach an agreed upon solution after our discussions for at least 30 days, you and SullysKrooz agree that any and all claims that either of us may have arising out of or relating to: (i) these Terms (including formation, performance, or breach of them, and including the scope and enforceability of this arbitration provision); (ii) the Privacy Policy, which is incorporated in these Terms; (iii) any aspect of our relationship with each other; and (iv) use of your subscription-based membership, must be resolved through binding arbitration before the American Arbitration Association (“AAA”). You and SullysKrooz agree to arbitrate in each of our individual capacities only, not as a representative or member of a class, and each of us expressly waives any right to file a class action or seek relief on a class basis. The arbitration hearings will be held in State of NEW YORK. It is important that you understand that the arbitrator’s decision will be binding and may be entered as a judgment in any court of competent jurisdiction. The prevailing party in any arbitration will be responsible for all reasonable attorneys’ fees and costs, regardless of who initiated the arbitration. If you’re not sure what all of this means, of course please feel free to ask an attorney.

 

  1. Limitation on Time to Bring a Claim

To help resolve any issues between us promptly, you and SullysKrooz agree to bring any claim arising out of or relating to these Terms (including SullysKrooz’s Privacy Policy), our relationship, or the use of your membership within 90 Days after a claim arises; otherwise, the claim is waived. This limitation applies regardless of the venue in which such claim is or could otherwise be asserted.

 

15.General Information

15.1 Choice of Law and Forum.

These Terms are governed by, and construed in accordance with, the laws of the State of NEW YORK without giving effect to principles of conflicts of law. To the extent that the arbitration provision outlined in Section 13 is not applicable (e.g., when confirming an arbitration award), you and SullysKrooz agree to submit to the exclusive jurisdiction of the courts located State of NEW YORK.

15.2 Integration, Amendment, Severability, and Electronic Communications.

Please note that these Terms, including SullysKrooz’s Privacy Policy which is incorporated in these Terms constitute the entire legal agreement between you and SullysKrooz and govern your use of your membership (including your use of the Benefits) (but excludes any services, if any, that SullysKrooz may provide to you under a separate signed written agreement), and completely replaces any prior agreements between you and SullysKrooz in relation to your membership. These Terms operate to the fullest extent permissible by law. If any provision of these Terms is held to be unlawful, void, or unenforceable, you and we agree that the provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

 

From time to time, we may communicate with you about your subscription and these Terms electronically (e.g., emails to your registered email address, notices on the SullysKrooz Site and any other Access Points). You consent to receive electronic communications from SullysKrooz and further agree that any notices, agreements, disclosures, and other communications that we send to you electronically will satisfy any applicable legal notification requirements. We recommend that you keep a copy of any electronic communications we send to you for your records.

 

Thank you for taking the time to read these Terms. By understanding and agreeing to follow these Terms, the experience will be better for all subscriber members. It is our goal to provide you with a first-class user experience, so if you have any questions or comments about these Terms, please contact us.

SullysKrooz

Last Updated July 18, 2024

 

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